International Hospitality Conference. Create Tomorrow Today!



 

The main theme of the conference: FUTURE OF THE HOTEL INDUSTRY

 

More than 300 market players from twenty-one European countries will get together to determine current trends of the industry and understand how to use them to develop their hotel.

Date17 February 2018 

  • Hotel Guests 2025: Guest's Portrait, Where to Find Guests, What Tools to Use

  • Future Hotel Concept:  Architecture and Design, New Services, What Your Hotel Doesn't Need

  • Relevant Statistics and Analytics: Comparing Income and Other Key Indicators of Ukrainian Hotels by Regions, Comparing Ukraine and Europe 

  • Guest's Behaviour in a Chain: Criteria Influencing the Guest's Choice, Predicting the Guest's Behaviour on the Internet 

  • Kitchen Management in the Hotel: Efficiency, Increasing Income at the Example of the Restaurant at Miramar La Cigale Hotel Thalasso & Spa FERRANDI (France),  Budget, Kitchen: Strategy, HR, Interaction between the Restaurant and Hotel Guests 

 

 Why attend?

  • To know about industry development experience on the international market;
  • To understand tendencies on advanced markets in order to use this information for your business;
  • To ask colleagues with international business management experience all questions you might have;
  • To find out about the latest trends and understand how to use them to develop your hotel;
  • To find out what indicators are used in revenue management by international colleagues for efficient work;
  • To hear about service development experience from global companies;
  • To establish useful professional contacts.

 

 

Location: InterContinental Kiev, Velyka Zhitomyrska str., 2À, Kyiv, Ukraine

 

 

 Organizer:

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Program of the event:

17 February 2018 (Saturday)

8:00-10:15

Registration and morning coffee

8:30-9:40 Business speed networking
10:15-10:30 Opening ceremony

10:30-11:10

Dennis Spitra

Director of Business Development at STR, Europe

"Key Indicators of the European Hospitality Market. Comparison of Development of Ukraine with the Successful European Example. Any Chances to Replicate Success? What Should Ukrainian Hoteliers Do?"

11:10-11:50 

Philipp Hahn

VP Sales and Operations, Trust you, Germany

"Guest's Behaviour online. Hotel Selection Criteria"

11:50-12:30

Magdy Attalla

Regional Director at BHMS Business & Hotel Management School, Zürich Area, Switzerland

"Human resources trends and expectations of the millennials. Who are the backbone of hospitality and tourism labour in the coming 20 years"Coffee time

12:30-13:10

Coffee time

13:10-13:50

James Dilley

Director / Head of Hospitality and Interior Design at Jestico + Whiles, United Kingdom

"New Generation's preferences in hotel architecture and design. Successful concepts. Actual trends for nearest three years. Aloft by Marriott, Kyiv"

13:50-14:30

Marta Hancock

Director of Revenue Management in Eastern Europe, Poland

 

"Efficient revenue management. Efficient tools and techniques. Trends"

14:30-15:20

Coffee time

15:20-16:00

Luc Gesvret

SVP Sales Marketing Distribution Loyalty RM Eastern Europe, AccorHotel, France

"Distribution and digital marketing. Communication strategy for managing relations with the guest"

16:00-16:40

Herve Bourdon

Executive Chef at Miramar La Cigale Hôtel Thalasso & Spa FERRANDI, France

"Kitchen management in the hotel: efficiency, increasing proceeds, managing the team, and interacting with hotel guests. At the example of Miramar La Cigale Hotel Thalasso & SPA FERRANDI, France"

16:40-17:20

Coffee time

17:20-18:00

Elena Zheleznyak

Business development director ReviewPro, Spain

"Innovation technologies increasing guests' satisfaction"

18:00-18:40

 

Thomas Bangert

CEO of The Bangert Consultancy, United Kingdom

"How to marry technology, destination content & data to boost SEO & direct bookings"

 

 

18:40

Evening cocktail

 

Iryna Sidletska

General Director of Premier Hotels and Resorts, Ukraine

moderator

 

Contact us +380504288885, +380503930707, +380672381467, +380442287310, info@hospitalityawards.international

 

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